A Unique Service
Mobile Retail Stores
Our mobile retails stores offer the most unique of services – we go to where our customers are every day.
Member Services Center
Our dedicated call in center provides guided buying support for your members as they look to use their OTC Benefit. Product inquiries, OTC card balance, or even support in contacting their health plan, our call center associates are focused on your members and creating a positive shopping experience.
Compliant and secure, with customization capabilities, our webshop can be branded for marketing purposes, provides an “Amazon” like shopping experience, and is a tool that can be used to shape member usage and outcomes.
Our Mobile Vehicle Stores Meet Your Members Where They Are
We partner with senior housing developments and have onsite visits for those who don’t want to visit brick and mortar stores or who are simply unable to leave their homes.
Social Day Centers
As part of their service offering social day care centers engage us to enhance the experience members have at their center creating “shopping days” as special events.
Hospitals & Clinics
High traffic locations such as hospitals also offer opportunities to serve members and work on membership growth and retention.
Health & Wellness Fairs
Very popular events planned well in advance aid in supporting members and create healthy choices and outcomes.
High Density Areas
In many cases our mobile stores are positioned in high density areas and visited on a regular basis as members anticipate and appreciate the Metro OTC presence.
One on one visits create a direct relationship with eligible members. The highest level of service we offer.